Phishing by email or WhatsApp

There are criminals out there trying to scam you by posing as, for example, your bank, your child, your energy supplier or your water board. Don't fall for it. 

Fake emails are sometimes sent in the name of water boards or MijnOverheid . Scammers ask you to transfer money immediately so you can avoid a fine. Or they ask you to click on a link that gives them access to personal data on your computer or phone. Don't just transfer money and don't click on links or attachments to emails.

How do you recognize emails from criminals?

1. Check the sender

All emails from the Water Board end at @hhnk.nl. If this is not the case, the email is not from us. You may also receive an e-mail that a message from us is ready in the Message Box. If so, the sender is always noreply@mijn.overheid.nl. These e-mails never contain a link.

2. Check the account number

We will send you an email with a payment link only if we have been in contact with you about it. Our account number is NL20 NWAB 0636 7586 80.

3. Subject number and claim number.

Emails requesting payment always include a claim number. You will also find this number on your original assessment.

4. Login credentials or passwords.

We never ask you for login information or passwords.

5. Check the collection agency

We work with tax bailiffs from Flanderijn Invordering and no other bailiff's office. Emails from the bailiff always end at @flanderijn.nl.  

6. Dear Ms. (Jansen)

We always try to address you by your own name. If the name is not known, the e-mail will begin with Dear Sir/Madam, never with Dear Customer.

Phishing emails often ask you to click on a link that leads to a fake website. Don't just click on these links; check them first. Hover your mouse cursor over the link. This will allow you to see what the link points to. Doesn't the link go to https://www.hhnk.nl? That's not a good sign. If so, delete the e-mail. You can check to see if a link is safe by visiting the website http://www.checkjelinkje.nl.

If you think you are dealing with a fake e-mail, that is usually Sun. as well Sun. Please contact us to be sure.

8. WhatsApp or SMS

Nowadays, criminals are also trying to scam you via text message or WhatsApp. We too use WhatsApp (not text messaging), but only after contacting you via email or phone.