Privacy policy and privacy statement

Privacy Policy

We process personal data in the performance of our statutory duties. This includes, for example, personal data that you provide via our digital contact form or when you use our website or services. We also receive your personal data from other authorities. Municipalities, for example, provide us with personal data from the Personal Records Database that we need for the levying and collection of water board taxes.

Your personal data

Personal data is any data that can directly or indirectly lead to a person. This includes your name, address, place of residence, telephone number, email address, year of birth, place of birth, account number, or social security number.

Why does HHNK require your personal data?

In most cases, HHNK requires your personal data for a legal task or obligation (such as levying and collecting water board taxes). Without this data, we are unable to perform these tasks. Your personal data is also required for purposes such as:

  • to execute an agreement for the purchase and sale of land
  • monitoring and supervision compliance with a licence granted
  • handle questions, complaints, or objections
  • send newsletters
  • customer satisfaction survey to improve service
  • prepare overviews and conduct research and make predictions. This can help HHNK in drawing up and implementing its policy and improving our services.

How long do we retain your personal data?

We do not retain the collected personal data for longer than is strictly necessary or legally required for the purpose of processing.

Which of my personal data is processed automatically?

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How do we protect your data?

We have taken technical and organizational measures to ensure an appropriate security level. These measures are laid down in our information security policy.

Does HHNK share your data with third parties?

Your personal data will not be shared with third parties (other organizations or individuals), except when necessary to comply with a law, task, or process. In such cases, we enter into a processing agreement with organizations that process your data on behalf of HHNK. This ensures that your data is processed securely and confidentially.

Child under 16 years of age

If you wish to submit a request regarding the personal data of a child under the age of 16, you can currently only do so by letter.

When submitting your request, you must demonstrate that you legal representative the child's legal representative .  The legal representative is the person who has parental authority over a child. You can prove that you legal representative the legal representative by submitting a recent copy of the birth certificate, together with a recent extract from the parental authority register. If the child is between 14 and 16 years of age, you can also prove that you are authorized to act as representative by means of a power of attorney.

By letter:

Hollands Noorderkwartier Water Authority
Attn: data protection Officer
Postbus
1700 AG Heerhugowaard

Your letter must contain at least the following:

  • your name, address details, and phone number;
  • date;
  • description of the right you are invoking;
  • copy of your ID;
  • a recent copy of the birth certificate;
  • a recent extract from the authority register.

We maintain a processing register, which processing for each processing what type of personal data we process, for what purposes, and how long we retain the data.

Your rights

If HHNK processes your personal data, you have rights. These rights are set out (among other places) in the General data protection Regulation data protection GDPR). You can exercise these rights.

You have the right to:

  • view the data we process about you
  • supplement and/or correct your personal data
  • have your personal data deleted
  • have processing your personal data reduced (your data will then only be authorisation with your authorisation )
  • transfer your personal data (for example, to a municipality)
  • object to the processing your personal data
  • withdraw your authorisation the processing your personal data
  • file a complaint with the Data Protection Authority (the national supervisor the protection of personal data). Read more information on the website of the Data Protection Authority.

Submit a GDPR request

You can exercise these rights by requesting your personal data, having it modified, or deleted. To do so, you can submit a GDPR request.

Submit a GDPR request

Submit a WPG request

We also process personal data to detect and investigate (criminal) offenses. Read more on the HHNK Police Data Privacy Statement page. With a Wpg request, you can ask to view, modify, or delete your data.

Submit a WPG request

Your safety

We try to prevent anyone who is not entitled to do so from:

  • access your data
  • your information may change
  • may disclose your data

We do this by, for example:

  • to encrypt personal data
  • control access to computer systems
  • only grant access to computer systems to persons who are authorized to do so and/or who are bound by a duty of confidentiality
  • classify documents and emails (indicate how strictly they must be protected) and secure them.

These measures fall under the Baseline Information Security Government (BIO) , with which we must comply.

data protection officer

We have appointed an independent data protection officer data protection DPO). This officer advises and monitors us in the processing personal data. Our data protection officer data protection contacted in three ways: via our general telephone number 072 5828282, via the email address fg@hhnk.nl, or in writing (HHNK, attn. data protection officer, Postbus , 1700 AG Heerhugowaard).

Good to know:
You cannot request, modify, or delete your personal data from the FG.

Cookies

A cookie is a small text file that is stored when you visit the website. For example, on your computer, tablet, or smartphone. We use two types of cookies on this website:

  1. Functional cookies. These are necessary for the website to function properly. These cookies remember your preferences, such as the language in which you want to read the website or the temporary storage of an online form.
  2. Analytical cookies. These are used to store information about how you use the HHNK website. We can use this information to improve the website.

Read more about Cookies.

Want to know more?

Do you have a question about the processing your personal data? Please contact us.

Would you like to file a complaint about the processing your personal data? You can submit it to the Dutch Data Protection Authority.

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