Customized prescription: what you need to know

A customized regulation is a rule that the water board can establish itself or at your request for special situations. For example, if you wish to deviate from a general rule in the Water Board Regulations or if you want clarification on how to fulfill your duty of care. Sometimes the general rules do not work well enough, and then we create a customized rule that better suits your situation.

You can request a customized prescription when:

• you need an exception because you do not comply with the general rules;
• you have specific requirements that are stricter or less strict than the general rules;
• you want to use a different technique than the one prescribed;
• you want to improve the quality of the living environment with tailor-made solutions.

Customized regulations also help to clarify how you can comply with the duty of care in the Water Board Regulations. The duty of care means that you must take care of the environment and prevent damage. The interpretation of the duty of care can vary depending on the situation. An example is a customized regulation for companies on the prevention of water pollution. This gives companies more clarity about what they must comply with.

Customized prescriptions can be requested via the Omgevingsloket. You can log in here with your DigiD or eHerkenning (for companies). In the Omgevingsloket, you must:

• indicate the location of your activity;
• select the form that corresponds to your activity;
• fill in the required information and add attachments, such as maps or reports;
• indicate why you are requesting a customized prescription.

Importance of a complete application

A complete application is important for fast processing. Missing information may cause your application to be temporarily suspended. Therefore, please check carefully that you have included all the necessary information and documents. 

Draft request

Would you like to check whether your application is complete first? If so, submit a draft request during your application. This will ensure that no important information is missing from your final application. 

More information

Do you have more questions about how to apply for a licence the Omgevingsloket? Please consult the Help Center for additional support. Would you like more information about a specific activity? Visit our information pages about activities. There you will find step-by-step explanations for common activities and the requirements that apply to them.

Procedure

Once you have submitted your application via the Omgevingsloket, you will receive a confirmation of receipt. We will then check whether your application is complete. If any mandatory information is missing, we will temporarily suspend processing until you have provided the missing information. Once your application is complete, we will assess whether your activity complies with the rules and whether additional measures are necessary.

Directive

When assessing your application, we use guidelines drawn up within the water board. This document provides us with clear frameworks for assessing whether your activity complies with the rules and is safe for the water system. You can view the guidelines via the following link: [link to the licensing guidelines].

instalments

The standard processing time for a request for a customized prescription is eight weeks. This period may sometimes be extended, for example if additional information is required or if your situation is complex. We will notify you if this is the case.

Costs

There is a fee for requesting a customized prescription. The amount of this fee depends on the nature and scope of your activity. Current rates can be found on our information pages about activities and in our fee regulations.

Please note: Even if your application is rejected, you must still pay the application fee.

authorisation ownership 

Is the location where you are carrying out the activity (partly) owned by someone else? If so, you will authorisation private law authorisation from the (co-)owner. If that (co-)owner is the water board, please contact the Land Use Team via ourcontact formor via our general telephone number 072 582 8282.  

The land properties of the water board can be found on this map:

• Land properties HHNK

Is a customized prescription mandatory?

A customized regulation is only mandatory if you wish to deviate from the general rules and your activity does not require a permit.

How do I know if a custom prescription is possible?

Customized regulations are possible if you meet the objectives of the Water Board Regulation. For more information, see the information pages on activities or the Water Board Regulation.

What if I deviate from general rules without a custom prescription?

If you deviate from the general rules without a customization regulation, we may take enforcement action.

Can I add to my application?

Yes, you can supplement your application while it is still being processed via 'My Environment Desk'.

Do you have any questions or are you having trouble figuring something out? Feel free to contact us via our contact form or our Customer Contact Center (KCC) at 072 582 8282. 

We are happy to help you. Together, we can ensure safe, clean, and sufficient water!